FAQs
Order and Shipping
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Typically it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you. You can track your order here.
I NEVER GOT MY ORDER. WHAT DO I DO?
Please make sure you tracked your order from our Tracking Page. Or send us a message or drop a mail at contact@liltootall.com with your order ID, so our customer support can do the needful.
DO YOU SHIP INTERNATIONALLY?
No, we don't do International shipping at the moment.
HOW OFTEN ARE DESIGNS RESTOCKED?
Never.
Exchange and Return
WHAT IS YOUR RETURN POLICY? HOW CAN I RETURN AN ITEM?
To initiate a return, visit our tracking page using your Order details and request return or exchange. Once confirmed, our agent will pick-up your order from your doorsteps in 2-3 business days.
Note: Please ensure the items are unused and that all the original accessories or tags are securely attached.
Return Approval
Once we receive your return request, we’ll arrange a doorstep pickup. After it reaches our facility, it undergoes an internal inspection before approval, and in case of exchange, your new order will be processed accordingly, and in case of a refund, it will be credited back to your original payment method within 2-3 business days.
Note: Returns sent without an official request will not be accepted.
You may also send us a message or drop a mail at contact@liltootall.com with your order ID in case you fail to find the mailed Order details.
WHAT IS YOUR POLICY FOR DAMAGED OR INCORRECT ITEMS?
In case your item arrives damaged or incorrect, please mail us at contact@liltootall.com with your order ID, and our customer support will immediately do the needful.
HOW AND WHEN WILL I RECEIVE MY REFUND?
Upon receiving and inspecting your returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 2-3 days depending on your bank. If you haven’t received a refund yet, please check your bank account again or contact your bank before reaching out to our customer service team.
About store
WHERE CAN I BUY LTT PRODUCTS?
LTT products are exclusively available on our official website.
Need more help?
Contact Us
Need help or have questions? Visit our contact page or drop us an email at contact@liltootall.com. We're here for you!